contact-us – yournamenecklaceau

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    • Where is my order?

    Typically, you will be able to track your order 3 business days from the time of purchase. However, if you purchased a Personalized Photo Charm, it can take 3-5 business days tracking information to become available.

    Other Questions?

    Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

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Want to check your order status?

Monday-Friday, 09:00-18:00 UTC +8

Receive an email reply in 24 hrs (Mon-Fri).

You may also refer to our FAQ for quick answers.

E-mail:service@namenecklace.com

Address: Room D,10/F, Tower A ,Billion Centre, 1 Wang Kwong Road, Kowloon Bay, Kowloon, HongKong